Frequently Asked Questions

Everything you need to know about your Cytek Biosciences fashion experience.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.

Do you ship internationally?

Yes, Cytek Biosciences ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on the destination and selected shipping method.

How do I determine the right size?

Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and fit recommendations to ensure a perfect match.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

We are committed to ethical fashion. A significant portion of our collection is crafted from organic cotton, recycled polyester, and eco-friendly dyes.